Inspiration – week 52

Cheggs – textbook rental If you’ve ever studied, then you’ll know how expensive it can be to rent/buy the necessary textbook to complete your course. With the popularity of kindles and iPads, there could be a better, cheaper way of allowing students to rent out the books they require for that semester. It just makes… Continue reading Inspiration – week 52

Inspiration – week 51

In 5 years In five years, the classroom of the future will learn about each student over the course of their education, helping students master the skills critical to meeting their goals. A system fueled by sophisticated analytics over the cloud will help teachers predict students who are most at risk, their roadblocks, and then… Continue reading Inspiration – week 51

Tone of voice in warning messages

I’ve noticed recently a much more friendly, informal tone in the error messages being used online. “Proceed anyway” and “back to safety” from firefox… Hotmail, junk mail…  Chrome, this might hurt… The style of language being adopted in online messaging recently has become a lot more friendly, and less formal. The firefox and Chromes messages… Continue reading Tone of voice in warning messages

Pet hate. Being asked for information that could be found by another mean

I’ve written about this before, I vaguely remember it, but I’ll write about it again, as its so important. There are many ways of wasting users time online, some of them completely avoidable, with a little thought. Below is an example from a survey that I had started to fill in. To be honest I… Continue reading Pet hate. Being asked for information that could be found by another mean

Pet peeve. Asking for my DOB on registration unnecessarily

As the post title suggests I’ve got a pet peeve in being requested to enter my date of birth on registration for a random website. Some sites could legitimately need my date of birth. Like my bank for example. Many more sites don’t require it, but ask anyway. Its often written that the more you ask… Continue reading Pet peeve. Asking for my DOB on registration unnecessarily

Inspiration – week 49

Smoke alarms re-imagined Smoke alarms cry wolf so often that they’re not doing their jobs anymore. When it goes off, we’re not scared, we’re annoyed. And we take the batteries out. Its always great to see design innovation for something that has existed for a long time, unchallenged. This week, I saw an advert for… Continue reading Inspiration – week 49

Losing out on the best deal. Coupon codes on checkout and other such places

I’m used to seeing coupon codes online, but don’t see it so often in stores. where online can take the lead from bricks and mortars stores. Image © ambernectar In physical stores they will only display discounts and coupons that everyone can claim. e.g. 20% off everything in store. whereas online there is quite frequently… Continue reading Losing out on the best deal. Coupon codes on checkout and other such places

Keeping you informed of where you are in a process

I recently received an email from Barclays/ING Direct informing me where they were in the process of switching over from one to the other. Their email did a very good job of informing me in a visual way what was happening to my account and where in the process they were. They didn’t just send me… Continue reading Keeping you informed of where you are in a process