Inspiration – week 52

Posted on Dec 28, 2013

Cheggs – textbook rental If you’ve ever studied, then you’ll know how expensive it can be to rent/buy the necessary textbook to complete your course. With the popularity of kindles and iPads, there could be a better, cheaper way of allowing students to rent out the books they require for that semester. It just makes […]

Inspiration – week 51

Posted on Dec 24, 2013

In 5 years In five years, the classroom of the future will learn about each student over the course of their education, helping students master the skills critical to meeting their goals. A system fueled by sophisticated analytics over the cloud will help teachers predict students who are most at risk, their roadblocks, and then […]

Tone of voice in warning messages

Posted on Dec 24, 2013

I’ve noticed recently a much more friendly, informal tone in the error messages being used online. “Proceed anyway” and “back to safety” from firefox… Hotmail, junk mail…  Chrome, this might hurt… The style of language being adopted in online messaging recently has become a lot more friendly, and less formal. The firefox and Chromes messages […]

Pet hate. Being asked for information that could be found by another mean

Posted on Dec 15, 2013

I’ve written about this before, I vaguely remember it, but I’ll write about it again, as its so important. There are many ways of wasting users time online, some of them completely avoidable, with a little thought. Below is an example from a survey that I had started to fill in. To be honest I […]

Inspiration – week 50

Posted on Dec 9, 2013

A nice example of  a payment page with good use of straightforward language

Pet peeve. Asking for my DOB on registration unnecessarily

Posted on Dec 8, 2013

As the post title suggests I’ve got a pet peeve in being requested to enter my date of birth on registration for a random website. Some sites could legitimately need my date of birth. Like my bank for example. Many more sites don’t require it, but ask anyway. Its often written that the more you ask […]

Inspiration – week 49

Posted on Dec 6, 2013

Smoke alarms re-imagined Smoke alarms cry wolf so often that they’re not doing their jobs anymore. When it goes off, we’re not scared, we’re annoyed. And we take the batteries out. Its always great to see design innovation for something that has existed for a long time, unchallenged. This week, I saw an advert for […]

Losing out on the best deal. Coupon codes on checkout and other such places

Posted on Dec 4, 2013

I’m used to seeing coupon codes online, but don’t see it so often in stores. where online can take the lead from bricks and mortars stores. Image © ambernectar In physical stores they will only display discounts and coupons that everyone can claim. e.g. 20% off everything in store. whereas online there is quite frequently […]

Keeping you informed of where you are in a process

Posted on Dec 3, 2013

I recently received an email from Barclays/ING Direct informing me where they were in the process of switching over from one to the other. Their email did a very good job of informing me in a visual way what was happening to my account and where in the process they were. They didn’t just send me […]