Optimising UX – UXPA event

Posted on Mar 21, 2014

  © Craig Sullivan

Website security questions

Posted on Mar 14, 2014

Sometimes you get really rubbish security questions, that anyone whose known you for more than 5 minutes could answer about you. Sometimes, you get offered freeform security questions, where you have to make one up. Those can also be a struggle because the user will either divert to the standard “what’s your mothers maiden name” […]

Consistent naming? When acronyms are the best option

Posted on Mar 3, 2014

To produce the most effective online experiences, online marketers, designers and UXers strive to prevent the user thinking (too much). Every task should be as easy as possible for the user to complete. To this end, we are also often attempting to spell things out as clearly as possible, avoiding jargon and acronyms. When acronyms […]