Form field spacing example

Posted on May 30, 2014

I tried to pay my council tax online recently, and was confronted with this:     Where to even begin… The left column was too narrow to fit in some of the labels. At first glance it looks like the first entry field is for “housing benefit overpayment”, but it is in fact for the […]

eCommerce shops, please stop asking your users to choose their card type

Posted on May 20, 2014

Ryanair has quite famously redesigned their website after widespread media reports that their profits are falling. I can only presume that this has prompted an effort to make the search, selection, and purchase of flights easier for the user. They have improved a lot but there is still some way to go. One such example […]

Website login security – memorable image

Posted on May 6, 2014

Recently I have seen a few websites that ask the user to choose an image, from a selection, that will show up when the user logs in to their account. The purpose being that this will add an extra level of security by allowing the user to confirm that they have, or are logging into the right […]