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Anna-Kay Williams

Anna-Kay Williams

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Month: October 2017

Surveys: you’ll get the wrong answers if you ask the wrong questions

I took a bus tour on the weekend and at the end they asked all the visitors to fill in a survey about their experience. That in itself said to me that they care about the experience of their guests, or at least that they would like to know how well the service is doing.… Continue reading Surveys: you’ll get the wrong answers if you ask the wrong questions

Published October 30, 2017
Categorised as Blog Tagged survey

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