The future of bank branches? inspiration from South America, where some branches have co-working spaces and cafe’s

Posted on Apr 23, 2019

In Santiago, Chile, I saw a Santander bank branch which doubled up as a co-working space and cafe. I know that banks in the UK have been searching for ways to make their branch networks useful for their local community as more customers move to doing the majority of their banking online. The things branches […]

What’s the dishwasher doing? An example of design for the user experience in a physical space

Posted on Apr 11, 2019

Think of all the times you’ve accidentally opened a dishwasher partway through its cycle… unlike washing machines or other appliances where you can easily see if it’s on or not, with dishwashers it’s quite often – “pull the door and hope for the best” – especially if it’s in a built in kitchen. A colleague […]