Customer experience challenges and wins for businesses whose services were previously face-to-face only

Posted on May 21, 2020

Many companies and industries are finding ways to adapt to not being in an office or conducting their services face-to-face, where it was previously unimaginable, or at least not thought effective. We’ve been thrust into a world where innovative business practices are the norm and companies need to find a way to adapt, and quickly, […]

Kicking off a project during lockdown – making do with the tools you have

Posted on May 17, 2020

When lockdown started, there were a number of posts and tweets about the fancy collaborative tools available to help remote working. Unfortunately, many of us are restrictions in the tools we can use on our work computers. Tips for planning planning and running a remote kickoff workshop with limited tools Allow a lot of time […]