Paying by cheque – upgraded to the age of digital

Posted on Aug 11, 2018

Some banks have recently started allowing users to pay in a cheque using their mobile app. Recent rule changes mean that by the end of 2018, instead of sending the cheques to a physical location to be processed and cleared, (which can take 6 working days) they will have to be digitally cleared instead. For […]

Startups disrupting death and mortgages

Posted on Aug 8, 2018

I’ve noticed an increase in startups that tackle topics such as death and mortgages. Not the traditionally sexy products or services that we’ve seen in the last 10 years, but something we all face, so it is rife for disruption. Death is a topic too often ignored. People, especially young people, are the least likely […]

You can always iterate

Posted on Jul 22, 2018

I fell in love with digital, in part, because of the way you can quickly change something if it isn’t working. Physical objects on the other hand are often thought to be unchangeable once created. Teams are tasked with doing all their research upfront, prototyping and user testing in an effort to be 100% sure […]

Interesting interpretations of GDPR

Posted on May 29, 2018

I recently had to make a payment at a council office. They had chip and pin payment terminals but told me that because of GDPR they were being phased out in favour of online payments. However, their interpretation of online payments was to hand them my card which they then took to a computer in […]

The fallacy of a good deal

Posted on Feb 18, 2018

A few weeks ago I was searching to buy new snorkels. I started on google and once i’d decided on the one I wanted I ended up on a big name retailers website. The website I ended up on is sometimes the cheapest place to buy many products. I was very close to purchasing from […]

Pictures of food (on food packaging)

Posted on Jan 3, 2018

I stopped eating meat nearly one year ago. I’ve not eaten meat intentionally since then. Picture the scene – I was absolutely knackered after a hard day at work. As a tired, grumpy person I needed a quick easy meal so that I could fill my belly and crash out early. I went into to […]

Websites that are too transparent about what they know about you?

Posted on Nov 13, 2017

I’ve started to see websites try to be more transparent about user data. A website I visited recently had a profile page showing all the pages i’d viewed and all the reviews I’d left. Initially, I thought this was a strange feature. Why do I want a record of what i’ve seen? I tried the […]

Surveys: you’ll get the wrong answers if you ask the wrong questions

Posted on Oct 30, 2017

I took a bus tour on the weekend and at the end they asked all the visitors to fill in a survey about their experience. That in itself said to me that they care about the experience of their guests, or at least that they would like to know how well the service is doing. […]

Concept: reassure people with OCD that their door is locked

Posted on Sep 20, 2017

I’m a bit OCD when it comes to checking that my front door has been locked. I couldn’t even count the number of times I’ve returned to my flat after leaving only a few minutes earlier just to check that i’ve locked the door properly. 99 out of 100 times it has been locked, properly. […]