Convenience of travelling in a digital age

Posted on Sep 14, 2018

I often travel without making much of a plan. Working out how to get from place to place can be stressful. On a trip to barcelona, i left london without figuring out how to get to where I needed to at the other end. Being a late night flight, I wouldn’t usually do this, but […]

Workshop games

Posted on Sep 14, 2018

Great ideas don’t have to come from the UX or service designer on a team. A good designer taps into the knowledge and facilitates idea generation with others. One way of doing this is through design games. Here are a few that I’ve tried and had success with, and some that I haven’t (yet). The […]

You can find a gem of an idea when you look at user needs, not just business needs

Posted on Sep 3, 2018

Today I saw an advert for “awaymo”. Awaymo offer interest free instalments for holiday flights. Like winter, rain or train delays, for many people, holidays are an annual, or more frequent event. But we can be bad at saving up for them and may often not have the money ready when we see a great […]

Paying by cheque – upgraded to the age of digital

Posted on Aug 11, 2018

Some banks have recently started allowing users to pay in a cheque using their mobile app. Recent rule changes mean that by the end of 2018, instead of sending the cheques to a physical location to be processed and cleared, (which can take 6 working days) they will have to be digitally cleared instead. For […]

Startups disrupting death and mortgages

Posted on Aug 8, 2018

I’ve noticed an increase in startups that tackle topics such as death and mortgages. Not the traditionally sexy products or services that we’ve seen in the last 10 years, but something we all face, so it is rife for disruption. Death is a topic too often ignored. People, especially young people, are the least likely […]

You can always iterate

Posted on Jul 22, 2018

I fell in love with digital, in part, because of the way you can quickly change something if it isn’t working. Physical objects on the other hand are often thought to be unchangeable once created. Teams are tasked with doing all their research upfront, prototyping and user testing in an effort to be 100% sure […]

Interesting interpretations of GDPR

Posted on May 29, 2018

I recently had to make a payment at a council office. They had chip and pin payment terminals but told me that because of GDPR they were being phased out in favour of online payments. However, their interpretation of online payments was to hand them my card which they then took to a computer in […]

The fallacy of a good deal

Posted on Feb 18, 2018

A few weeks ago I was searching to buy new snorkels. I started on google and once i’d decided on the one I wanted I ended up on a big name retailers website. The website I ended up on is sometimes the cheapest place to buy many products. I was very close to purchasing from […]

Pictures of food (on food packaging)

Posted on Jan 3, 2018

I stopped eating meat nearly one year ago. I’ve not eaten meat intentionally since then. Picture the scene – I was absolutely knackered after a hard day at work. As a tired, grumpy person I needed a quick easy meal so that I could fill my belly and crash out early. I went into to […]