The user experience of providing allergy information in restaurants

The problem: your restaurant needs to make its customers aware of the allergy restrictions for the food you offer.

If you’ve been to a restaurant in the last few years, you’ll have probably seen a hefty allergy book pulled out when someone in your party mentions they have an allergy or food intolerance.

On a recent restaurant visit, I saw something new—a digital version on an iPad.

The digital allergy book makes it easier for staff and customers to have a conversation about the food they are thinking of eating. They can easily flick through the dish of choice rather than wading through hundreds of pages. It also makes it easier for the restaurant to include updates to its menu. They would no longer need to have the boon or pages of it reprinted.

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