Kicking off a project during lockdown – making do with the tools you have

When lockdown started, there were many posts and tweets about the fancy collaborative tools available to help remote working. But, unfortunately, many of us are restricted in the tools we can use on our work computers. Tips for planning planning and running a remote kickoff workshop with limited tools Allow a lot of time for… Continue reading Kicking off a project during lockdown – making do with the tools you have

Published
Categorised as Blog

Event idea: New product and student/entry level jams.

The problem In the last few years, I’ve met an increasing number of people who are entering the field of UX feeling disheartened and disillusioned with the process of searching for a job. company agrees to implement something that’s been designed and student/entry-level gets some experience for their portfolio.the market for juniors is overcrowded and… Continue reading Event idea: New product and student/entry level jams.

Published
Categorised as Blog

Service idea: an easier way to provide references or recommendations

As a consultant/freelancer/contractor changing projects every 3-6 months, it can be time-consuming and tiresome to provide references and recommendations for past work. Don’t get me wrong, everyone I’ve worked with has great things to say about me 😏. However, some places insist on 2-3 years of work history. This could add up to collecting 12… Continue reading Service idea: an easier way to provide references or recommendations

Published
Categorised as Blog

Trusting online reviews

In an unfamiliar place and short of time, it’s often easy to look for an easy shortcut to a good experience. People often go to TripAdvisor to find recommendations for a good restaurant or experience in their location.  Having done the same thing recently, I started to better understand how top-rated places achieve this.  Incentivising… Continue reading Trusting online reviews

Published
Categorised as Blog

Moving away from stereotypes in advertising for a more inclusive future

This post is quite different from what I usually write about, but it’s something I loved and thought was worth sharing. I’ve noticed more brands using regular, real-life, traceable people in their advertising. Airtasker was the first brand that I saw doing this. Airtasker is a company that connects tradespeople with those that need something… Continue reading Moving away from stereotypes in advertising for a more inclusive future

Published
Categorised as Blog

Surveys: participants will give up if you ask them too much or if you ask questions they find intrusive

I, like most, am more likely to fill in a survey if there’s a prize at the end or if I really want to let a company know what I think, positive or negative. I started to fill in a survey recently and was struck by the number of seemingly irrelevant questions being asked of… Continue reading Surveys: participants will give up if you ask them too much or if you ask questions they find intrusive

Published
Categorised as Blog Tagged

Making it easier for people to ‘do good’ whilst staying at a hotel

On a recent trip, I noticed that my hotel offered guests the opportunity to do good and contribute to charity without having to lift a finger, and more importantly, without the hotel having to.  Instead of having their room cleaned, guests could opt-out of this service and money (I assume the labour and tool costs… Continue reading Making it easier for people to ‘do good’ whilst staying at a hotel

Published
Categorised as Blog

How retail stores are taking steps to foster positive social impact which might not have an immediate benefit to their bottom line

There are many ways consumers and clothes retailers can do better for society. Fast fashion and the detrimental impact it can have on our ecology is its own topic, but today I want to talk about a poster I saw in a changing room to bring awareness to signs of breast cancer. Poster in a… Continue reading How retail stores are taking steps to foster positive social impact which might not have an immediate benefit to their bottom line

Published
Categorised as Blog

Design for inclusivity – an example from the redesign of ‘Talk to Frank’

I recently attended a meetup hosted by IDEO about designing for inclusivity. Amongst the talks was a case study of the “Talk to Frank” website redesign. Talk to Frank is a drugs awareness service that gives honest information. Background of talk to frank Talk to Frank is a government-run service that gives the public useful… Continue reading Design for inclusivity – an example from the redesign of ‘Talk to Frank’

Published
Categorised as Blog