I recently reserved some cinema tickets for myself and some friends online via my mobile.
It was all going well and was pretty straightforward.
Then I saw a red banner at the top of the page…
somehow, maybe because of my fat fingers, but probably not, I had selected sears that were sat separately. I probably wouldn’t have noticed and would have proceeded to book the seats.
Enough customers must have turned up and complained that they weren’t seated together for the UX team to introduce a warning message when they notice that something is likely wrong.
I’m not sure about the wording but the concept is great (if they can’t refine the seat selection process). it definitely gave me a chuckle when i think of what might have nearly happened – as, as they say “films are better when watched together”