That was a very brazen title, but I’ll try to explain how my recent experience of using eBay bowled me over. I was doing the typical easter clearout and decided to sell a few items on eBay. I had previously taken a few photos of the thing I wanted to sell on my mobile device… Continue reading How eBay won at the internet with excellent use of second screen devices. (An example of great user experience journey)
Tag: UX
Design for touch. Mark 2 (Desktop computers)
As we all know the use of tablet devices, and mobile devices, where the primary interaction is touch, has been increasing exponentially over the last few years. As a result, designers have been designing for the these devices differently to how they have been designing for the desktop, but treating these form factors quite differently.… Continue reading Design for touch. Mark 2 (Desktop computers)
Optimising UX – UXPA event
© Craig Sullivan
Website security questions
Sometimes you get really rubbish security questions, that anyone whose known you for more than 5 minutes could answer about you. Sometimes, you get offered freeform security questions, where you have to make one up. Those can also be a struggle because the user will either divert to the standard “what’s your mothers maiden name”… Continue reading Website security questions
Font for dyslexic people
…designer Abelardo Gonzalez has made his font, ‘OpenDyslexic’ for people with dyslexia everywhere. With its heavy-weighted bottoms to indicate direction, the font helps dyslexics recognize letters more easily. This font can also be downloaded here. An oldie but a goodie.
UX inspiration – smart holiday picker
I came across the below holiday picker on british airways site. Instead of giving you a list of places that you haven’t ever heard of, it helps you narrow down your choice based on temperature and journey time. You may for example, decide you want a warm holiday by the beach, so you’ll adjust the… Continue reading UX inspiration – smart holiday picker
Bad UX in the wild
I don’t know if its the sites I’ve been visiting, but I’ve noticed a lot of badly designed experiences online recently. Here are just a couple from the last few weeks. Limiting available options unnecessarily Problem: Asking me what floor I currently live on, but only accepting numbers. Well I live on the ground floor.… Continue reading Bad UX in the wild
Improving the user experience of arriving in a new country
Being in a new place or country can be bewildering. Wouldn’t it be great if upon arrival you could receive a list of 10 things you ought to know? It could be an app even, where you can download the 10 things from a specific country or place for each trip that you are about to undertake… Continue reading Improving the user experience of arriving in a new country
Shared TV experience
I was watching a film online recently, on my own. I wanted to share the experience with someone, a friend but was too lazy to delay the experience by inviting a friend around, so proceeded to watch the film anyway. I have in the past watched things on live TV and spent the whole time… Continue reading Shared TV experience
The art of getting you started on a website
Twitter To get users started as quickly as possible, there is a walk through of suggestions. For example, people to follow, and companies to follow in order to make the site/webapp immediately useful. I can imagine the number of people registering, just for the sake of registering, but not realising the value of the service,… Continue reading The art of getting you started on a website