Blog
The fallacy of a good deal
A few weeks ago, I was searching to buy new snorkels. So I started on google, and once I’d decided on the one I wanted, I ended up on a big-name retailer’s website. The website I ended up on is sometimes the cheapest place to buy many products. I was very close to purchasing from… Continue reading The fallacy of a good deal
Why pictures of food on food packaging can be a good idea and why we shouldn’t let aesthetic’s alone influence the design of things
I stopped eating meat nearly one year ago. I’ve not eaten meat intentionally since then. Picture the scene: I was knackered after a hard day at work. As a tired, grumpy person, I needed a quick, easy meal to fill my belly before crashing out early. I stumbled into the supermarket in a daze, my… Continue reading Why pictures of food on food packaging can be a good idea and why we shouldn’t let aesthetic’s alone influence the design of things
Websites that are too transparent about what they know about you?
I’ve seen websites try to be more transparent about user data. For example, a recently visited website had a profile page showing all the pages I’d viewed and all the reviews I’d left. Initially, I thought this was a strange feature. Why do I want a record of what I’ve seen? I tried the same… Continue reading Websites that are too transparent about what they know about you?
Surveys: You’ll get the wrong answers if you ask the wrong questions
I took a bus tour on the weekend, and at the end, they asked all the visitors to fill in a survey about their experience. That in itself said to me that they care about the experience of their guests, or at least that they would like to know how well the service is doing.… Continue reading Surveys: You’ll get the wrong answers if you ask the wrong questions
Concept: reassure people with OCD that their door is locked
I’m a bit OCD when checking that my front door has been locked. I couldn’t even count the number of times I’d returned to my flat after leaving only a few minutes earlier to check that I’d locked the door properly. 99 out of 100 times, it has been locked properly. But, unfortunately, 8 out… Continue reading Concept: reassure people with OCD that their door is locked
The rise of ‘phone rings’
I first discovered phone rings in China. Phone rings are little attachments you stick to the back of your smartphone and put your finger through it to have a better grip on your phone. They were everywhere in China. It got me thinking about where iPhones started, and the user’s need for them as physical… Continue reading The rise of ‘phone rings’
Technology so smart you now need instructions
I would say I’m usually pretty confident in knowing how to flush a toilet. But recent changes in toilet flush designs have got me flummoxed. So much so that places that have these toilets have started to include instructions. How do I use this? The interaction design of these new style toilets offers no affordance… Continue reading Technology so smart you now need instructions
Temporary digital accessibility impairment
Today, in a workshop, I experienced what I would call temporary digital impairment. The cause? A reflection on the TV screen. It might sound like a minor issue, but not being able to clearly see the screen made it much harder to engage with the content. I had to work far harder than usual to… Continue reading Temporary digital accessibility impairment
A delightful experience with expedia
Recently, I phoned Expedia to enquire about changing a flight. Normally I would have waited until I was in a quiet place with my travel details written down before phoning, but on this occasion, I didn’t have that luxury. I was running out of time and needed to sort it out quickly – so I… Continue reading A delightful experience with expedia
